My wife and I exchanged RCI points for a trip to Grand Blizz in Nuevo Vallarta this past July. We get there and find the place is stunning and the service is top notch. The first day there, we commit to the 90 min. sales pitch in return for discounted local attractions. We spent almost 5 hours listening to their sales pitch. We were shown models of a room in the Grand Mayan, Blizz and Luxx. The majority of the presentation was focused on how these units are investments by renting our weeks through Global Golf Connections, to cover the cost of the timeshare. They insisted that you get your rental check quickly in 60-90 days, which is not true. We could use 25 breakaway weeks and 2 Vida weeks (discounted weeks) for our vacation. We were also told we were allowed to use all amenities on the entire resort. We bought into the idea….it sounded great.After 120 days we did not receive rental compensation so I contacted Globle Golf Connections and was given an excuse that my weeks will sale in June. I did some research and found out that there are numerous of complaints about Globle Golf Connections.Prior to my research I booked with HIS using my breakaway weeks, to vacation in Nuevo Vallarta. After booking and doing the research on Goble Golf Connections, I discovered the Grand Palace was not the same as the Grand Mayan, and we could only use the pools at the Mayan Palace and Sea Garden. Mayan Palace was never mentioned during the sales pitch. The contract we signed was labeled as Mayan Palace but because it was never mentioned we did not know there were two different buildings. The Vida Vacation Sales pitch was miss leading! Now I have reservations for my family and the children are not allowed to use the kids area pools. I called the Vida Vacations reservations and because I purchased a studio room in the Palace I can only upgrade to a studio room (I need a 2BR) in the Grand Mayan if I use my weeks that are contracted to be rented. I have booked a 2BR through HIS and because of their contract with the Mayan they can only book you at the resort you purchased.I would like to warn people about this.Bottom line…1. I purchased Mayan Palace, but was only show one Mayan model and did not know there were 2 different buildings. Misleading!!2. We cannot use all the facilities, only those that we will have to spend extra money at. We are not allowed to use the Grand Mayan (Child Friendly Pools) or Luxx Pools. Not what we were told!!3. We wasted ½ of a day of our vacation.4. We have not seen the rental income from Global Golf Connections, that the Vida Vacation Rep. insisted we would get.5. When all is paid, deposit, purchase price, first 5 years maintenance fees, remodel fees, etc… after 25 years for a studio we will have paid appx. $650 per year. And still have to pay a usage fee when using our weeks. In my opinion Not a good deal!6. Don't even go to any presentation as it's not worth your vacation time to listen to it and go through pressure from their sales rep. Everything sounds so good but not all information is given to you.
Monetary Loss: $6000.