Latest review first
Everytime I try to get reservation there is some clause in the "contract" that makes me pay more. No time to read the contract when you buy. To much small print in it. Scrupulous people to deal with. Asked to get my Senior discount and found out there is a difference...Read more
Company wrote 0 public responses to the review from Nov 08, 2017.
I didn't like
- Hate it
- Making reservations
I was one of the many customers who was taken from our money. We invested trusting the Grupo Mayan but at the end, they did not respond. I wish something can be done legally. I know I am not the only person with this complaint. A class action suit was submitted in...Read more
Company wrote 0 public responses to the review from Oct 10, 2017.
Riviera Maya, Quintana Roo
I didn't like
- Hate it
Refer To Previous Review regarding loss of Funds through deceitful business practices. Absolutely believe the other review as we had extremely similar, most stressful, horrific nightmare with these Sales People and Management!!! They tried to rip us off too. They...Read more
Company wrote 0 public responses to the review from May 23, 2017.
Short version...attend "owners information meeting"..told about great new program Vida Lifestyle, where you will get Vida Dollars for every dollar you spend on your maintenance fee that you can use for future travel! Program was misrepresented, and asked for a refund....Read more
Company wrote 0 public responses to the review from Jan 12, 2015.
Recently spent a week in Nuevo Vallarta at another of our timeshares, Villa Del Palmar, Flamingos. Beautiful resort, friendly people, couldn't have been treated better. That's the good, now the bad... Shopping in downtown PV a few nights before we left, a man working...Read more
Company wrote 0 public responses to the review from Aug 18, 2014.
My wife and I exchanged RCI points for a trip to Grand Blizz in Nuevo Vallarta this past July. We get there and find the place is stunning and the service is top notch. The first day there, we commit to the 90 min. sales pitch in return for discounted local...Read more
Company wrote 0 private or public responses to the review from Apr 16, 2013.
Your best friend, the sales person, is going to make your future holidays easier. The high pressure pitch to upgrade begins and they are going to do you a big favor. We were told they would arrange a the purchase of our other time shares for a fee of $655.00 plus...Read more
Company wrote 0 private or public responses to the review from Dec 11, 2012.
This is an on-going problem we have had with Grupo Maya and Travel Around the World since February 2010. When we bought in Mexico in February 2010 we were told that the trade-ins were invaluable to Grupao Maya. We were told that these properties were important because...Read more
Company wrote 0 private or public responses to the review from Feb 25, 2012.
The story continues. We sill are trying to transfer our properties. Two years later! Travel Around said a week ago that our completed deeds were in the mail. Guess what? No deeds. I checked with one of my home resorts and there has been no change in ownership. ...Read more
Company wrote 0 private or public responses to the review from Feb 11, 2012.
I must admit I can hardly believe that I am still writing letters in regards to this problem. Our purchase of the Mayan property in February 2010 was to be quite a joyous event - one to enjoy for years to come. Instead it has been a nightmare of an experience. I am...Read more
Company wrote 0 private or public responses to the review from Jan 28, 2012.
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