Km 48 Cancun Playa del Carmen, Carr. Federal, 77710 Riviera Maya, Q.R., Mexico
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Exchange, Refund and Cancellation Policy
Facilities and Services
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Value for money

I was one of the many customers who was taken from our money.We invested trusting the Grupo Mayan but at the end, they did not respond.

I wish something can be done legally. I know I am not the only person with this complaint. A class action suit was submitted in California but it did not include all the people affected. What can we do?They took our money to finance a resort, and they never gave us the opportunity to use and have what we paid.

After I spent closer to $30,000.00 in down payment, monthly payments and the transfer of my rights of my timeshare from Orlando Florida to this one, now I have nothing.Now I understand why they never responded to my email and letter inquiries.

Review about: Grupo Mayan Vacation Ownership.

Reason of review: Warranty issue.

Monetary Loss: $30000.

Preferred solution: My status as a timeshare owner since I may not be able to get refund.

I didn't like: Hate it.


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