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It is that time of year again.  We are going to be asked for another maintenance payment, but the transfer of our properties after our purchase in February 2010 are not yet complete. Travel Around the World has yet again given us the run around, will not answer our...
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Anonymous
Grupo Mayan

Dear \"Goosebuns\", Your comment has been brought to our attention. We care deeply about our customers’ concerns. We would like to be given the chance to assist you in thi...

#282186
Reply to reviews
We have just received a written proposal from a company called ERA Property Movers that offers us what would appear to be about 2 1/2 times our total investment to sell our Mayan timeshare to them. They want a 10% transfer fee to be paid up front by us to the Mexican...
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Anonymous
Mouse

I might finely be selling our Grand Mayan property. No up front money,they pay the 10 maintenance fees required, and I can use my own title company in my home town. I'll giv...

Anonymous
richard harvey

further to my comment 1 feb 2012,check era property movers subtitle frenso+platinum capital group scambook. this is a definte scam add to the list of names blumer chase a vict...

#281077
Reply to reviews
Has anybody out there sold their Grand Mayan timeshare? I need to know very soon for a legal matter. We try to get a reservation and they tell us they only have an opening in Acapulco and when we say no way due to the violence they deny that it exists. Then when I...
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Anonymous
Grupo Mayan

Dear Anonymous Blogger: This comment has been brought to our attention. We are committed to help you understand the great value of acquiring a membership with us, as well a...

#242884
Reply to reviews
My wife and I were first lied to in playa del Carmen where we were told we could get into xcaret for free if we listened to a 90 minute presentation, 4+ hours later we were told they would pay us the total of the timeshare over the next 5 years if we allowed them to...
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Anonymous
Pating187@msn.com

Dear Scooter79 and Summerfun, I\'m just curious if your problems have really been resolved. There are entries after your complaints under your names that your complaints h...

Anonymous
TR

i visited there also..they act like they are your friend until you say you do not want to buy...then they pout and get hissed off..they downright get evil and hateful after us...

#239294
Reply to reviews
My husband and I were ALSO duped by Grupo Mayan when we attended a presentation at the Grand Mayan Riviera Maya in 2009. We were hosted by lovely young woman by the name of Briar Lowewen. The Grand Mayan is indeed a lovely resort and we were taken by the view and by...
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sumerfun
sumerfun

This matter has been satisfactory resolved between us and Grupo Mayan. Thank you too their customer service department.

Anonymous
Grupo Mayan

Dear Anonymous Blogger and Summerfun, Your comments have been brought to our attention. By having direct contact with us, we will be able to clarify your specific concerns...

#236247
Reply to reviews
We just returned from Puerto Vallarta where we agreed to a timeshare presentation at the Mayan Resorts. The presentation was longer than advertised (about 6 hours) and the sales pitch was pretty high pressure. I also believe there was misrepresentation in the sales...
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Anonymous
Grupo Mayan

Dear “Dano74”, The comment you have posted in this site has been brought to our attention. As one of the most successful companies in the Mexican tourism field, we make ...

#235263
Reply to reviews
On Feb 14, 2011 Mayan Resort in Cabo lured me as well as others as I see on this website into "buying" one of their timeshares. What was supposed to be a 90 minute presentation that turned into a 4 hr marathon of selling and promises and then taking my deposit of $...
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Anonymous
Ross Brown

We too attended a \'90 minute\' presentation at the Grand Mayan in Nuevo Vallarta in February of 2011. Well into the 5th hour we did purchase an $18,500.00 package and put $6...

Anonymous
Vendel

After further dealings with the Mayan Resorts and once this misunderstanding was reported, everything got resolved... Louis Horvath

#228044
Reply to reviews
We have been owners in the Mayan system for 8 years and upgraded to the Grand Mayan two years ago. Last year we went to the property in Cabo. This year we made our reservation for the Mayan Riviera 5 months in advance, paid the fee at the time we made the reservation....
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Anonymous
reddawg49

My wife and I have a Grand Bliss Master Suite, and have been very satisfied with the times and rooms that we have booked through this ownership. We are less happy with the who...

TimeshareAngel
TimeshareAngel

I am associated with a company that helps people get rid of their timeshares. The site can be viewed at www.donewithtime.com. We dont sell timeshares, you wont or get any mo...

#227781
Reply to reviews
To put it bluntly anyone reading the posts about the Grupo Mayan should be cautious about buying timeshare from them. To cut a long story short instead of "cleaning up their act" and trying to genuinely please the customer the Lyin' Mayan are just intransigent for...
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Anonymous
Diane Miller, Kansas City Miss

I guess we are all under the assumption all businesses respect their customers. Yes, we too took the 90 min, which turned in to an all day sales marithon. After telling the ...

Anonymous
ON SOME WEBSITES IT HAS BEEN S

I tried this but it seems not to have any effect whatsoever other than that you can no longer log onto the various websites any more such as Tug. Although I hear it said that ...

#226242
Reply to reviews
Letter to Ms. Rose from the Grupo Mayan, For those who are following this issue with the Grupo Mayan on the complaint websites. I shall repeat the following message: Dear Ms. Rose, In order for there to be any progress in this issue with the return of my money in full...
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Anonymous
Grupo Mayan

Dear Ms Christopher: We see that you will continue to engage in libel. Nonetheless, we kindly ask you to reconsider our proposal. In order to reach an agreement with you,...

Anonymous
VERA V CHRISTOPHER

I would just like to add that BY NEXT TUESDAY THE 15TH MARCH, IF THE MAYAN DOES NOT PAY WHAT THEY OWE ME HAVING CANCELLED THE CONTRACT THEMSELVES SO MANY MONTHS AGO LAST YEAR ...

#226179
Reply to reviews