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Everytime I try to get reservation there is some clause in the "contract" that makes me pay more. No time to read the contract when you buy. To much small print in it. Scrupulous people to deal with. Asked to get my Senior discount and found out there is a difference...
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1.0
Leon, Guanajuato
I didn't like
  • Hate it
  • Making reservations
#1128062
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I was one of the many customers who was taken from our money. We invested trusting the Grupo Mayan but at the end, they did not respond. I wish something can be done legally. I know I am not the only person with this complaint. A class action suit was submitted in...
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1.4
Riviera Maya, Quintana Roo
I didn't like
  • Hate it
#1113091
Reply to reviews
Refer To Previous Review regarding loss of Funds through deceitful business practices. Absolutely believe the other review as we had extremely similar, most stressful, horrific nightmare with these Sales People and Management!!! They tried to rip us off too. They...
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#1051024
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Short version...attend "owners information meeting"..told about great new program Vida Lifestyle, where you will get Vida Dollars for every dollar you spend on your maintenance fee that you can use for future travel! Program was misrepresented, and asked for a refund....
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Anonymous
Grupo Mayan

Dear Anonymous user,Your comment has been brought to our attention. We have confidence that together we can work-out an amicable resolution. With that in mind, it is through ...

1.4
#581676
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Recently spent a week in Nuevo Vallarta at another of our timeshares, Villa Del Palmar, Flamingos. Beautiful resort, friendly people, couldn't have been treated better. That's the good, now the bad... Shopping in downtown PV a few nights before we left, a man working...
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Nuevo Vallarta, Nayarit
#523237
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My wife and I exchanged RCI points for a trip to Grand Blizz in Nuevo Vallarta this past July. We get there and find the place is stunning and the service is top notch. The first day there, we commit to the 90 min. sales pitch in return for discounted local...
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JoeC80
JoeC80

I just want to begin with saying that my loving wife and I exchanged RCI points for a trip to Mayan Palace Riviera this past April. We get there and find the place is stunning...

Anonymous
***kerR100

My issue with the Mayan Resort has been resolved.

#401192
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Your best friend, the sales person, is going to make your future holidays easier. The high pressure pitch to upgrade begins and they are going to do you a big favor. We were told they would arrange a the purchase of our other time shares for a fee of $655.00 plus...
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#366505
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This is an on-going problem we have had with Grupo Maya and Travel Around the World since February 2010. When we bought in Mexico in February 2010 we were told that the trade-ins were invaluable to Grupao Maya. We were told that these properties were important because...
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#300072
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We have just received a written proposal from a company called ERA Property Movers that offers us what would appear to be about 2 1/2 times our total investment to sell our Mayan timeshare to them. They want a 10% transfer fee to be paid up front by us to the Mexican...
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Anonymous
Mouse

I might finely be selling our Grand Mayan property. No up front money,they pay the 10 maintenance fees required, and I can use my own title company in my home town. I'll giv...

Anonymous
richard harvey

further to my comment 1 feb 2012,check era property movers subtitle frenso+platinum capital group scambook. this is a definte scam add to the list of names blumer chase a vict...

#281077
Reply to reviews
On Dec 14, 2011, we what was suppose to be a 90 minute presentation on The Grand Mayan in Riviera Maya. The resort was nice but the sales pitch was extensive. It lasted for almost SEVEN hours. We asked to leave many times. After getting ill during the...
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dkburgess
dkburgess

wpetties...good luck. They were very quick in a response to me to cancel it.

wpetties
wpetties

Thank you for this information. We just had the same experience and I have sent an email within three days as well. Will keep you posted. I am having trouble finding all of...

#282473
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