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I was one of the many customers who was taken from our money. We invested trusting the Grupo Mayan but at the end, they did not respond. I wish something can be done legally. I know I am not the only person with this complaint. A class action suit was submitted in...
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1.4
Riviera Maya, Quintana Roo
I didn't like
  • Hate it
#1113091
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Refer To Previous Review regarding loss of Funds through deceitful business practices. Absolutely believe the other review as we had extremely similar, most stressful, horrific nightmare with these Sales People and Management!!! They tried to rip us off too. They...
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#1051024
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Short version...attend "owners information meeting"..told about great new program Vida Lifestyle, where you will get Vida Dollars for every dollar you spend on your maintenance fee that you can use for future travel! Program was misrepresented, and asked for a refund....
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Anonymous
Grupo Mayan

Dear Anonymous user,Your comment has been brought to our attention. We have confidence that together we can work-out an amicable resolution. With that in mind, it is through ...

1.4
#581676
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Recently spent a week in Nuevo Vallarta at another of our timeshares, Villa Del Palmar, Flamingos. Beautiful resort, friendly people, couldn't have been treated better. That's the good, now the bad... Shopping in downtown PV a few nights before we left, a man working...
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Nuevo Vallarta, Nayarit
#523237
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My wife and I exchanged RCI points for a trip to Grand Blizz in Nuevo Vallarta this past July. We get there and find the place is stunning and the service is top notch. The first day there, we commit to the 90 min. sales pitch in return for discounted local...
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JoeC80
JoeC80

I just want to begin with saying that my loving wife and I exchanged RCI points for a trip to Mayan Palace Riviera this past April. We get there and find the place is stunning...

Anonymous
***kerR100

My issue with the Mayan Resort has been resolved.

#401192
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Your best friend, the sales person, is going to make your future holidays easier. The high pressure pitch to upgrade begins and they are going to do you a big favor. We were told they would arrange a the purchase of our other time shares for a fee of $655.00 plus...
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#366505
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This is an on-going problem we have had with Grupo Maya and Travel Around the World since February 2010. When we bought in Mexico in February 2010 we were told that the trade-ins were invaluable to Grupao Maya. We were told that these properties were important because...
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#300072
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The story continues. We sill are trying to transfer our properties. Two years later! Travel Around said a week ago that our completed deeds were in the mail. Guess what? No deeds. I checked with one of my home resorts and there has been no change in ownership. ...
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#296298
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I must admit I can hardly believe that I am still writing letters in regards to this problem. Our purchase of the Mayan property in February 2010 was to be quite a joyous event - one to enjoy for years to come. Instead it has been a nightmare of an experience. I am...
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Anonymous
ESTEW

I have had this same problem with Grupo Mayan and Travel Around the World since 2008... The issue has yet to be resolved

Anonymous
Grupo Mayan

Dear \"Goosebuns\", Your comment has been brought to our attention. We care deeply about our customers’ concerns. We would like to be given the chance to assist you in this...

#292727
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On Dec 14, 2011, we what was suppose to be a 90 minute presentation on The Grand Mayan in Riviera Maya. The resort was nice but the sales pitch was extensive. It lasted for almost SEVEN hours. We asked to leave many times. After getting ill during the...
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dkburgess
dkburgess

wpetties...good luck. They were very quick in a response to me to cancel it.

wpetties
wpetties

Thank you for this information. We just had the same experience and I have sent an email within three days as well. Will keep you posted. I am having trouble finding all of...

#282473
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