Grupo Mayan continually scams the elderly financially ect.

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Sep 5, 2008

Grupo Mayan complaint

Pls. warn consumers that Grupo Mayan is an organization that preys on the elderly (and others). Their tactics, sales pitches, promises are false and misleading. Their promises of "renting out" a property (time-share) when you aren't using it, just wind up being another charge of $4 - $7,000. For anyone who complains, they try to buy you off. They take $ from people who don't have enough. Ethically, they should be ashamed...they don't explain thoroughly/legally/correctly to the elderly and I'm sure others. Just another sale. If anyone has any advice, pls. post. Others need to know!

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Grupo Mayan Complaints

Comments (2)

1. Written by Grupo Mayan, on 27-11-2008 15:34

Dear Lyssa Reddish,

Grupo Mayan is always working extremely hard to please its members and anyone that comes in contact with the organization. We would like to clarify your specific concerns. Therefore, we invite you to give us a call so that we can kindly assist you.

Feel free to contact us. We identify that you are located in the US, our Customer Support Department numbers in Mexico City are 1-866-947-6050,1-866 561 0710, 1-866 561 0610 and 1-866 561 6540 from 9am to 6pm CST.

Thank you for your time.

Sincerely,

Karen Rose

Customer Support Representative.

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2. Written by Diana, on 09-10-2008 01:44

This ¨scamming the elderly¨is an exaggeration and a HOAX. Please provide proof of what you say. It does not sound believable, and you sound like those crusaders out there to tarnish a reputable company.

Here is advice for everyone looking to complain about Grupo Mayan.

By reading several reports I see online about Grupo Mayan Fraud, Grupo Mayan Scam, etc I have come to realize that 99% of the people complaining about the product they bought did not READ THE CONTRACT. My husband and I have been very happy owners of Grupo Mayan and proudly recommend it. We know several other members that are very happy with the product. It all comes down to EXPECTATIONS vs REALITY.

Obviously salesmen make the product sound amazing, and it is...if you know what is real and what is not. The contract that I have from Grupo Mayan is very clear to state something along the lines of DO NOT PURCHASE FOR RENTAL OR INVESTMENT PURPOSES. It also says GRUPO MAYAN does not represent the rental market, or encourages rentals in anyway.

If you read the contract and still buy, you know you did it because Grupo Mayan has the most spectacular resorts in Latin America and its a great product. However, if you buy thinking this will make you rich, you are dead wrong. In any sale, for any product, it doesn't matter what the sales staff says. It all comes down to what is written down in the contract.

Grupo Mayan is an amazing company. Please do not keep posting hoaxes and lies. There are so many false posts onlin..."I am a cancer patient FORCED to buy" "I have health problems and I was FORCED to buy". We have seen those all over the internet, and us, proud owners, just get upset at people blogging to damage the reputation of a world class company, and our friends the hard workring staff of the resorts we visit every year. You hurt ALL HAPPY OWNERS when you make the company suffer. Its simple, they lose business, which means we all lose business. All thousands of happy owners.

Finally, call Grupo Mayan customer service. They can help with anything gladly.

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